Privacy policy
Effective Date: [ADD DATE]
MOJ Perfumes respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information when you visit our website or make a purchase. We process personal data in line with the Personal Data Protection Law issued under Royal Decree No. 6/2022 and its Executive Regulations.
1. Information We Collect
- Personal Information: Name, email, phone number, shipping address, billing details.
- Payment Information: Securely processed by third-party payment gateways. We do not store payment details.
- Website Usage Data: Browsing behaviour, device information, IP address and preferences.
2. How We Use Your Information
- Order Fulfilment: Processing purchases, deliveries and customer support.
- Marketing and Promotions: Sending offers, promotions and new product announcements to customers who have opted in.
- Customer Service: Responding to enquiries and providing assistance.
- Website Improvement: Enhancing user experience and website performance.
3. Your Consent
We process your personal data on the basis of your consent, given when you place an order or create an account. You may withdraw your consent at any time by contacting us.
4. Marketing Communications
We send marketing messages only to customers who have separately opted in to receive them. Opting in is not required to place an order. You can withdraw your consent at any time by:
- Clicking the unsubscribe link in any email.
- Replying STOP to any SMS message.
- Contacting us directly by email or phone.
5. Data Protection and Security
- We apply technical and organisational measures to safeguard your data.
- Payment transactions are encrypted and processed by third-party providers.
- If a breach occurs that affects your data, we will notify the Ministry of Transport, Communications and Information Technology and inform you without undue delay.
6. Sharing of Information
- We do not sell or rent your personal data.
- Information may be shared with trusted partners for payment processing, delivery and marketing services.
- Where a provider stores data outside Oman, the transfer takes place on the basis of your consent and with appropriate safeguards in place.
7. Data Retention
We keep your personal data only for as long as needed for the purpose it was collected, and for any longer period required by law for accounting and tax records.
8. Children
Our website is not directed to anyone under the age of 18 and we do not knowingly collect personal data from children. If we learn that we have, we will delete it promptly.
9. Your Rights
- Access, update or delete your personal information upon request.
- Withdraw your consent to processing at any time.
- Opt out of marketing at any time.
- Submit a complaint to the Ministry of Transport, Communications and Information Technology if you believe your data has not been handled correctly.
10. Contact Us
Email: mojonline@mojperfumes.com
Phone: +968 9738 9900